Please check our Frequently Asked Questions before contacting us.
Phone #: 347-834-5854 - Call or text Paul.
IMPORTANT NOTE: Butterfly Utopia is moving. Right now we are only shipping in stock items, however we will likely start building some new pieces in August and hopefully all pieces in September. "Prebuilt: Ready To Ship!" items (framed butterflies labeled as such as well as all unspread butterflies, wing art etc.) will ship out right away. We will issue a credit at time of shipment of 5% off any order placed by 7/26/17 that does not ship until August, 8% off if it doesn't ship by August 15, and 12% off if it doesn't ship until September. Please make a note in the comment section that you're ok to wait otherwise we might call you to confirm.
Email: firstname.lastname@example.org & email@example.com - Please send emails to BOTH addresses. Unfortunately, due to spam filters and blockers, legitimate emails often end up in junk mail folders and sometimes are blocked completely so if you don't hear from us please call us, it's possible that we didn't receive your email or visa versa (it happens quite a lot). Always check your "junk mail" folder for our response. Emailing both of our addresses will increase the odds that we receive your email (you can use a comma to separate the 2 emails in the "To" line of your email program.) We respond to all legitimate emails!
Custom Order Requests: We receive many custom order requests and always try to fulfill them. They sometimes require quite a bit of dialog and might necessitate that we special order butterflies / cases. Before orders are finalized they occasionally get lost, in the sense that one side might be waiting for an answer from the other side. What we're trying to say is that with custom orders please bug us! If you're serious about your custom order feel free to email us/ call us regularly as that will facilitate the process.
Order Status: Click here to check your order status.